Solaris: Services Tools Bundle Components

Explorer Data Collector
A collection of shell scripts and a few binary executable that gathers information and creates a detailed snapshot of a system's configuration and state.
Explorer output enables Sun engineers to perform assessments of the system by applying the output against knowledge-based rules engine.
Information related to drivers, patches, recent system event history and log file entries is obtained from the Explorer output.
Can be used by Sun and Sun's customers to identify and solve problems
- To expedite problem diagnosis and resolution (reactive)
- To prevent future problems (proactive)

LWACT - Lightweight Availability Data Collector
A lightweight stand alone availability collection tool
It utilizes the existing explorer transport for transporting availability data back to Sun
It is installed on each Solaris operating system instance and is enabled for SPARC, x86, containers and zones.
This lightweight solution allows the user to track system availability, such as, boot, panic and halt events
LWACT is designed to simplify Sun's availability collection process and to accommodate customer network/security policies

SNEEP - Serial Number in EEPROM
Easy Serial Number and Asset Retrieval
Equipment Life Cycle Management
Changes logged to system log for audit compliance
Makes Serial Number required when opening Service Case readily available to system administrator
Communicated to Sun via Explorer and Service Tags
Interconnects Sun databases and Services

Service Tags
Service Tags enable auto-discover and bulk registration of assets.
Service Tags allow reporting static product data, vendor information and versions, among others.
Data can be uploaded to the Sun Inventory Channel or stored locally.
Sun Service Tags embedded in Sun software products.

Solaris CAT - Solaris Crash Analysis Tool
Solaris Crash Analysis Tool is used by Sun's Kernel Team
Customer install able
Allows users to extract crash data which automates the process of data collection and transmits that data to Sun
Latest release includes a stand-alone mode that allows users to extract crash data without having to run Solaris CAT first